FAQs

What is your mailing address?

3 Forester Avenue #25, Warwick, NY 10990

What can I expect from therapy?

Counseling has both benefits and risks. Risks may include, but are not limited to, uncomfortable feelings (such as sadness, guilt, anxiety, anger, frustration, loneliness, and helplessness) because the process of counseling often requires discussing the unpleasant aspects of your life. 

However, counseling has been shown to have wonderful benefits for individuals who undertake it. Therapy often leads to a significant reduction in feelings of distress, increased satisfaction in interpersonal relationships, greater personal awareness, and insight by increasing skills for managing stress, and resolutions to specific problems. Therapy requires a very active effort on your part. To be most successful, you will need to work on things we discuss outside of sessions. 

The first 2-4 sessions will involve a comprehensive evaluation of your needs. By the end of the evaluation, we will be able to offer you some initial impressions of what your work might include. At that point, we will discuss your treatment goals and create an initial treatment plan. You should review this information and make your own assessment about whether you feel comfortable working with us. If you have any questions about our procedures and treatment plan, we should discuss them whenever they arise. 

Do you take insurance?

Yes, see our Insurance page for more information.

How do I pay for my sessions? 

We offer the following convenient payment methods: Credit Cards, Venmo, cash app, PayPal* *transaction fees may apply. Ask about our prepaid package plans!

How long will my appointments be?

Appointments can range from 45-90 minutes depending on the circumstance and treatment plan, scheduled once per week, at an agreed upon time. The time scheduled for your appointment is assigned to you and you alone. You are responsible for coming to your session on time and prepared. If you are late for any reason, your appointment will still need to end on time. 

How do I make an appointment?

You can contact the office at (845) 475-8422 or fill out a contact form online. We offer a free consultation so we can briefly chat with you to find out how we can help. We want to make sure that we are a good fit for your needs. After your free consultation, we can set up your initial intake appointment. 

Do you have a cancellation policy and what happens if I need to miss an appointment?

If you need to cancel or reschedule a session, we require a 24-hour notice. We will try to find another time to reschedule within the same week. If you don’t show up for your session or cancel with less than a 24-hour notice, you are still responsible for the full price of your session.

What if I have an emergency and I can’t reach you?

If, for any reason, you are unable to reach us in an emergency, or if you feel unable to keep yourself safe, please follow this procedure:

1) Contact Mobile Mental Health at (888) 750-2266
2) Go to your local hospital emergency room
3) Call 911